Providing shipping assurance and visibility of the delivery status for our valuable customers is of paramount importance. Loville.co offers the following shipping options within Singapore and Asia region.

LOCAL DELIVERY (SINGAPORE)

Delivery Type	Processing Time	Delivery Courier	Delivery Time	Remarks
Express Delivery	1 ~ 5 Business Days Faster processing for Non-customization	SingPost / SF / QExpress	2 Business Days	Trackable or SMS, via Letterbox or Doorstep
	1 ~ 3 Weeks	SingPost / SF / QExpress	2 Business Days	Trackable or SMS, via Letterbox or Doorstep For Backorder
Same Day Delivery	1 ~ 3 Business Days NO processing for Non-customization	Dedicated	Within 24 hours	Trackable or SMS, via Doorstep

• Business days excludes Saturday, Sunday, Public Holiday eve and Public Holiday.
• Free Ring Sizer will be delivered within 2 business days to letterbox upon dispatched. Processing time will commence upon ring size confirmation.
• Same Day Delivery delivers within 24 hours excluding Public Holiday eve, Public Holiday and Customization Order.
• Customization Order - with Engraving or Photo Customization

In the event if above courier partners stated are unavailable, an alternate courier partner will be engage to fulfill the delivery requirement. Loville.co will like to highlight that the respective time frame stated for each delivery option is just an estimation by the courier partners. Loville.co will not be liable or held responsible for any delay after dispatch as the shipment process is not within our control. Loville.co will do the utmost to expedite the delivery process whenever possible.

For 100% delay-free assurance, please opt for Same Day Delivery.

OVERSEAS SHIPPING (ASIA)

Shipping Type	Processing Time	Shipping Courier	Shipping Time	Remarks
Standard Shipping	2 Business Days	Fedex/TNT/DHL/Aramex	1 ~ 3 Weeks	Trackable/SMS, via Doorstep

• Ring Sizer will be deliver via Standard Shipping. Additional courier charges apply

In the event if above courier partners stated are unavailable, an alternate courier partner will be engage to fulfill the delivery requirement. Loville.co will like to highlight that the respective time frame stated for each shipping option is just an estimation by the courier partners. Loville.co will not be liable or held responsible for any delay after dispatch as the shipment process is not within our control. Loville.co will do the utmost to expedite the delivery process whenever possible.

ORDERS 

Upon an error-free transaction, all orders will be dispatched within 1 ~ 5 business days or else, within the processing time as indicated in each individual listing. In the event of an incomplete or unsuccessful payment process, your order will be terminated and you will then be notified via email within 24 hours. 

For orders with ring sizer, ring sizer will be delivered first followed by the actual items (inclusive of non-ring items) upon size confirmation. Please indicate under remarks/request box at checkout if you like to have your non-ring items delivered together with the ring sizer. Additional delivery charges apply for the above split order delivery request. For every single order with ring items, you will be entitled to a ring sizer free of charge with product selection. 

For orders with mix in stock, customisation/backorder items, your order will only be shipped out when all items are consolidated and ready for dispatch. Please indicate under remarks/request box at checkout if you like to have your in stock items delivered first, followed by any customisation/backorder items when ready. Additional delivery charges apply for the above split order delivery request.

For customization orders, please ensure all mandatory inputs such as engraving option and details are indicated correctly. Please also ensure that the content and item to be engrave are chosen with confidence as there will be no refund/exchange once these items are being processed.

For customization or backorders with ring sizer, processing time will commence upon ring size confirmation.