In view of COVID-19, Standard/Express delivery may take longer than usual. Do opt for Same Day Delivery for urgent order
In view of COVID-19, Standard/Express delivery may take longer than usual. Do opt for Same Day Delivery for urgent order

Delivery & Orders

Providing shipping assurance and visibility of the delivery status for our valuable customers is of paramount importance. Loville.co offers the following shipping options within Singapore and Asia region.

DELIVERY

LOCAL SHIPPING (Singapore)

Standard Delivery: Via Singapore Post.
Estimated shipping within 2-4 business days upon dispatched. (Exclude Saturday, Sunday and Public holiday)
All parcels will be deliver to letterbox. Recipient will be notified with tracking number via email/SMS.

Express Delivery: Via SF / J&T / QExpress.
Estimated shipping within 2 business days upon dispatched.
Courier partners deliver from Monday to Friday 10am to 10pm. (Exclude Saturday, Sunday and Public holiday
Recipient will be notified with tracking number/delivery updates via email/sms.

Same Day Delivery: All complete orders receive by 12pm will be deliver on the same day before 10pm, otherwise the following day.
Courier partners deliver from Monday to Saturday 10am to 10pm. (Exclude Sunday and Public holiday)
Recipient will be notified with tracking number/delivery updates via email/SMS.

*Ring Sizer will be deliver via Singapore Post Regular Mail (Free of Charge) 
*Above delivery time frame exclude any customization processing time and back-order items.

Due to ongoing circuit breaker measures, please note that there might be a 1-3 business day(s) delay in Standard or Express Delivery.
Please opt for Same Day Delivery if you have a timeline to meet.

 

OVERSEAS SHIPPING (Asia)

Standard Shipping: Via Fedex/TNT/DHL/Aramex.
Estimated shipping within 3-12 business days upon dispatched.
Recipient will be notified with Tracking number via email.

*Ring Sizer will be deliver via Standard Shipping. Additional courier charges apply*

In the event if above courier partners stated are unavailable, an alternate courier partner will be engage to fulfill the delivery requirement. Loville.co will like to highlight that the respective time frame stated for each shipping mode is just an estimation by the courier partners. Loville.co will not be liable or held responsible for any delay after dispatch as the shipment process is not within our control. Loville.co will do the utmost to expedite the delivery process whenever possible.

 

ORDERS

Upon an error-free transaction, your order will be dispatched within 1-2 business days or else, within the processing time as indicated in each individual listing. In the event of an incomplete or unsuccessful payment process, your order will be terminated and you will then be notified via email within 24 hours. 

For orders with ring sizer, ring sizer will be delivered first followed by the actual items upon size confirmation. Please indicate remarks in the additional notes box upon checkout if you like to have non ring items to be deliver together with the ring sizer and additional delivery charges apply. For every single order with ring items, you will be entitled to a ring sizer free of charge with product selection. 

For customization orders, please ensure all mandatory inputs such as engraving option and details are indicated correctly. Please also ensure that the content and item to be engrave are chosen with confidence as there will be no refund/exchange once these items are being processed.

 

 

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